Privacy Policy

Privacy Policy

As Right Holidays, we care about your privacy and we’re responsible to protect any personal data you give us. We are transparent about how we keep and use your personal data, and you can read about it on our Privacy Statement below.

If you have any questions, please contact us by emailing legal@rightholidays.co.uk.

Please also read our separate Cookie Policy, which tells you how Rightholidays.com uses cookies.

Right Holidays offers online travel-related services through our own websites, as well as through our 2 offices in London. So, whenever you use our services, you agree to our Terms and Conditions and Privacy Policy. If we amend our Privacy Statement, you can visit this page to keep up to date before using our services.

The personal data we hold and protect

When you use our services, we are obliged to ask your name, preferred contact details, the names of anybody travelling with you and your payment information. Other personal data we need include; home address, phone number, payment information, date of birth, passport number, identity number etc. when making reservations on your behalf.

We also automatically collect information from your computer, phone, tablet or another device you are using to access our services. This includes the IP address, the browser you use, and your language settings. This data is used to improve our services and your personal data is only used to contact you in regards to your trip, and in case you choose to receive marketing emails about deals and upcoming tours as well as company news.

We collect your data only when you use our services, create an account on our website if you use or view our website via your browser’s cookies or contact us via our enquiry form.

Your data and third parties

When you book your flights, hotel reservations, or tour with us, we need to share your relevant data with these third parties in order for you to begin your holiday. In no circumstances will we ever sell or rent your personal data.


User account registration
You can create a user account, that would allow you to save your trips, personal settings, upload photos, plan and manage reservations or benefit from other features available to those who have a user account.

Social media integration
In case you would like to save time registering on our website, you can choose to integrate your social media profile. In this case, we will be collecting some of your personal data or the social media provider may receive some of your information.

Children’s data protection
You can only use our services if you are over 18 years of age. We only process information about children with their parents’ or legal guardians’ consent.

Why your data is used for marketing purposes?
We would like to send you information about offers and upcoming trips, as well as travel tips. You can change your settings to personalise how you receive these emails. You have the right at any time to opt out of our marketing emails.

Your data protection rights
Every account owner is entitled to the following:

Your right to access – You have the right to request copies of your personal data.
Your right to rectification – You have the right to demand us to correct any information you believe is inaccurate or complete any information you believe is incomplete.
Your right to erasure – You have the right to request that we erase your personal data, under certain conditions.
Your right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
Your right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
Your right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to use any of these rights, please contact us at our email: legal@rightholidays.co.uk
Call us at (0208) 661 1805
Or write to us: 175 Stoke Newington Road, London N16 8BP

This privacy policy was last updated on 8 July 2020.